If there is trust, one dares to enter into conflicts through which involvement is created. In addition, we get a number of suggestions on how to counter the dysfunction and what role the leader should play in this.įinally, the relationship between the various dysfunctions is explained. Subsequently, we get for each dysfunction, characteristics of teams where the dysfunction is present and characteristics of teams that have mastered the dysfunction. We get a summary of the model and a team questionnaire containing fifteen questions to determine which dysfunctions are / are not applicable for the team In the second part the author zooms in on the triangle used in the fable with the five dysfunctions. To download: The Five Dysfunctions of a Team (QRC, 180123) v1.0 It is as expected, really learning by mistakes, three steps forward and two steps back, but eventually a real team emerges. Through a variety of exercises, the other three frustrations also come up for ‘fear of conflict’, ‘lack of commitment’ and ‘avoidance of accountability’. Then she grasps the fifth frustration ‘inattention to results’ and sets the goal for the coming period with the group. Through a number of exercises, she works on improving mutual trust. As a first step, she discusses what “absence of trust” means. She explains step by step everyone the triangle with the five dysfunctions of team. In a number of off-sites she starts with het management team to build a real team. In the fable, we follow the newly appointed CEO Catherine, who was commissioned by the board to turn the management team into a truly collaborative team that can produce results. The book consists of two parts, where the first, most voluminous part tells a fable in which we see a non-functioning management team struggle in her sometimes difficult way to a truly cooperative team and the second part deals with understanding of and countering the five dysfunctions. The book has been available for a number of years, but I found it on many lists, for example as one of the recommended books within SAFe, so that my curiosity was triggered. In the book The Five Dysfunctions of a Team – A leadership fable Patrick Lencioni explains the essence of collaboration within a team.
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